Our network provider is having trouble

Incident Report for RG System

Resolved

Everything is running fine since our network provider successfully solved the issue. Here are the details: http://travaux.ovh.net/?do=details&id=53798&

We're very sorry for this impact, and we're working hard to mitigate that kind of problem in a near (very) future.

Posted Oct 13, 2021 - 14:52 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 13, 2021 - 10:28 CEST

Investigating

We are currently investigating this issue.

Posted Oct 13, 2021 - 09:27 CEST

This incident affected: API Cluster, Dashboard Cluster, Assist by RG System, Agents Listeners Cluster (Lisa), and SMS Cluster.