RG System
Agent MAC service is currently degraded
Identified - Our technical team has identified a failure in the agent synchronization service for some Mac.
Mac Agents are currently disconnected and commands cannot be executed.

We're actively working on a solution and expect to restore service within the next few hours.
Aug 26, 2026 - 18:07 CEST
Uptime over the past 90 days. View historical uptime.
API Cluster Operational
90 days ago
100.0 % uptime
Today
Dashboard Cluster Operational
90 days ago
100.0 % uptime
Today
Assist by RG System Operational
90 days ago
100.0 % uptime
Today
Agents Listeners Cluster (Lisa) Degraded Performance
90 days ago
100.0 % uptime
Today
Microsoft 365 Backup Operational
90 days ago
100.0 % uptime
Today
SMS Cluster Operational
90 days ago
100.0 % uptime
Today
Backup nodes Operational
90 days ago
100.0 % uptime
Today
Europe #11 Operational
90 days ago
100.0 % uptime
Today
Europe #13 Operational
90 days ago
100.0 % uptime
Today
Europe #14 Operational
90 days ago
100.0 % uptime
Today
Europe #15 Operational
90 days ago
100.0 % uptime
Today
Europe #18 Operational
90 days ago
100.0 % uptime
Today
Europe #19 Operational
90 days ago
100.0 % uptime
Today
Europe #20 Operational
90 days ago
100.0 % uptime
Today
Europe #21 Operational
90 days ago
100.0 % uptime
Today
Europe #22 Operational
90 days ago
100.0 % uptime
Today
Europe #23 Operational
90 days ago
100.0 % uptime
Today
Europe #24 Operational
90 days ago
100.0 % uptime
Today
Europe #25 Operational
90 days ago
100.0 % uptime
Today
Bitdefender APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Cluster response time ?
Fetching
Dashboard Cluster response time ?
Fetching
Agents Listeners network load ?

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Unresolved incident: Agent MAC service is currently degraded.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

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