RG System
All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Cluster ? Operational
90 days ago
99.87 % uptime
Today
Dashboard Cluster ? Operational
90 days ago
99.91 % uptime
Today
Assist by RG System ? Operational
90 days ago
100.0 % uptime
Today
Agents Listeners Cluster (Lisa) ? Operational
90 days ago
99.99 % uptime
Today
SMS Cluster ? Operational
90 days ago
100.0 % uptime
Today
Backup nodes ? Operational
90 days ago
99.66 % uptime
Today
Europe #1 ? Operational
90 days ago
99.8 % uptime
Today
Europe #2 ? Operational
90 days ago
99.53 % uptime
Today
LogMeIn APIs ? Operational
90 days ago
99.99 % uptime
Today
Bitdefender APIs ? Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Cluster response time ?
Fetching
Dashboard Cluster response time ?
Fetching
Agents Listeners network load ?
Past Incidents
Jul 27, 2021

No incidents reported today.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Network instabilities: you might see your agents offline
Resolved - This incident has been resolved.
Jul 21, 10:40 CEST
Investigating - We are currently investigating this issue.
Jul 21, 10:24 CEST
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021
Unavailability of the service
Resolved - This incident has been resolved.
Jul 17, 12:23 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 23:38 CEST
Investigating - We're still having issue with the new database cluster, we decided to redeploy everything on bigger machine to handle some unexpected load. We're very sorry for the inconvenience. Disturbances are expected, we will try our best to make it smooth.
Jul 14, 21:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 09:33 CEST
Investigating - We are currently investigating this issue.
Jul 14, 07:15 CEST
Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
Jul 13, 2021
Major system upgrade
Completed - The scheduled maintenance has been completed.
Jul 13, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 20:00 CEST
Scheduled - We will operate a major system upgrade that will bring the whole system offline during the operation. No data will be lost, and all alerts will be back-processed right after the system goes online. Your agents will be offline, and your dashboard will be unavailable. Backups and established tunnels will still be available during the shutdown. We apologize for the interruption, and our support team remains available.
Jul 7, 17:32 CEST
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