A fix has been implemented and we are monitoring the results.
Posted Mar 28, 2020 - 21:32 CET
Identified
A SYN flood attack triggered a protection mechanism on a massive subnet that might impact customers on the same network provider. The attack have been isolated and more accurately mitigated. Things should come back at normal for impacted customers.
Posted Mar 28, 2020 - 21:05 CET
Investigating
We are currently investigating this issue.
Posted Mar 28, 2020 - 20:48 CET
This incident affected: Agents Listeners Cluster (Lisa).