Major system upgrade

Scheduled Maintenance Report for RG System

Completed

The scheduled maintenance has been completed.

Posted Nov 14, 2023 - 00:01 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 13, 2023 - 21:00 CET

Scheduled

We will operate a major system upgrade that will bring the whole system offline during the operation. No data will be lost, and all alerts will be back-processed right after the system goes online. Your agents will be offline, and your dashboard will be unavailable. Backups and established tunnels will still be available during the shutdown. We apologize for the interruption, and our support team remains available.

Posted Oct 25, 2023 - 14:45 CEST

This scheduled maintenance affected: API Cluster, Dashboard Cluster, Assist by RG System, Agents Listeners Cluster (Lisa), SMS Cluster, LogMeIn APIs, and Bitdefender APIs.