Offline Agent

Incident Report for RG System

Resolved

This incident has been resolved
Posted Dec 29, 2018 - 09:12 CET

Monitoring

The situation is progressively going back to normal. We keep on monitoring the incident and we'll post an update as soon as it is completly resolved.
Posted Dec 28, 2018 - 17:31 CET

Update

We are currently experiencing slow downs on our back office. As a consequence, some agents are shown to be offline, which triggers incident tickets to be sent and alerts to be delayed. We will update this incident as soon as we have new information to provide.
Posted Dec 28, 2018 - 09:55 CET

Investigating

Some agents are currently reported offline.
Posted Dec 28, 2018 - 09:24 CET