Search component is getting slow

Incident Report for RG System

Resolved

This incident has been resolved.
Posted Feb 11, 2020 - 16:40 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 11, 2020 - 15:47 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 11, 2020 - 15:44 CET

Investigating

Our Search component, which is a backbone for many items (Overview, Tickets, Backup Activity, etc.) is having trouble to handle the load. We're investigating the issue.
Posted Feb 11, 2020 - 15:19 CET
This incident affected: API Cluster and Dashboard Cluster.