Delays at processing Backup events on Backup Cloud Europe
Incident Report for RG System
This incident has been resolved.
Posted Oct 30, 2018 - 09:50 CET
A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2018 - 09:48 CET
We're still investigating the issue. Things appears to be rare, and some customer are still seeing delays, where other customers are perfectly synchronized.
Posted Oct 18, 2018 - 13:45 CEST
We are currently investigating delays at synchronizing Backup status (view from your Grid). This is NOT affecting your backups, they are running at the schedule time, but the platform is having troubles at getting a live information. Also, this is triggering false positives Outdated backups alerts.
Posted Oct 16, 2018 - 18:29 CEST